1&1 Internet Inc. Web Hosting Service
While many people believe that 1&1 is a relatively new company, the truth is that 1&1 actually began operations in 1992, as a technology products reseller and is one of the oldest and most reliable companies online today offering web hosting services.
Over time and with key accounts including IBM, 1&1 grew and expanded operations beyond simply marketing the products of other companies to developing and marketing their own products. A giant step in this expansion came in 1998, with the acquisition of Schlund + Partner, a leading web hosting service provider and domain registrar.
This allowed 1&1 to develop a vast web service providing presence that currently employs over 2,400 people, operates out of 6 separate Data Centers and runs on more than 37,000 web servers, hosting over 7 million domain names on the web for more than 5.5 million customers.
In the budget hosting market, with plans starting at $2.99 per month, 1&1’s massive size and network allow it to provide an impressive array of options and features to customers.
Among these are free and private domain registrations, plenty of sub domains and the ability to host multiple external domains with your account.
Each account comes with the ability to host 600 or more email accounts, extremely large mailbox storage space and secure POP3 and IMAP accessibility, as well as 1&1’s own web based email access. In addition, they offer comprehensive Spam filtering solutions too.
1&1 has developed their own WebSiteBuilder software and provides it freely with every account. They also offer Dynamic Site Creator with Flash animation capabilities, Photo Gallery software, and a third-party Software Suite which includes very popular titles such as Adobe Photoshop Elements, Adobe GoLive CS2, Ulead GIF Animator, Hello Engines!, Ranking Toolbox and WISE FTP.
For the business minded customer, 1&1 has been able to leverage their vast customer base to negotiate some incredible deals that will benefit you in your online marketing campaigns.
Every hosting account comes with multiple Marketing Vouchers, up to $200 in value each, for MicroSoft’s adCenter, Google AdWords, Yahoo! Search Marketing and Citysearch. That’s a lot of marketing power on the top online advertising venues.
Given 1&1’s size and long history of online business, it is not surprising that they have established a top rated sales and support system for customers. From their massive online FAQ which is searchable and updated daily, to their toll-free phone and email contact points which are staffed 24 hours per day; customers can always find the answers and help they need.
1&1 guarantees customer satisfaction by providing a full 90 day money back policy—with no questions asked. In the web hosting industry, where 14 to 30 day money back guarantees are the common practice, this 90 day policy from 1&1 sets the bar for customer satisfaction very high.
Along with maintaining their own Data Centers which house over 37,000 web servers, 1&1 operates their own Internet access backbone with 20GBit external Carrier Class Connectivity and employs over 250 developers and administrators to sustain the network around the clock.
This is a stand-out difference between 1&1 and their competition. Since 1&1 operates every aspect of their network, including the domain registrar and their connection backbone, customers never hear “I’m afraid that is beyond our control” from 1&1’s support technicians. Whatever might arise, 1&1 has somebody ready to address it hands-on.