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Here
are a few freebies available to readers of Webhostingresourcekit.com.
Just right-click onto the download links and select "Save Target
As ...".
Even
though these F.A.Q.’s, the "Welcome" letter and the
ToS are free to use – distribution, reselling, casual
copying and handing out to friends or anyone who is interested,
reprinting
other
as on your own website is prohibited. You accept these terms
when downloading the word document.
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1) Frequently asked Questions (Sample)
2) Terms of Service (Sample)
3) Welcome Letter (Sample) Frequently Asked Questions
Every
web hosting company should have a good set of F.A.Q. pages that
answer the most common questions for your
customers. Not is it just a benefit to the customer - it will also
help to reduce the number of support requests coming from clients
unfamiliar with your web hosting environment.
Here's a complete set of F.A.Q.'s listed. These
F.A.Q.'s can be used by any registered member at Webhostingreport.net.
These F.A.Q.’s
still need to be adjusted to your own needs but it should give
you a good understanding of what needs to be covered.
FAQ Download - click here
Terms
of Service
This is a complete set of "Terms of Service" for
a web hosting business. Please be aware that this is just a sample
text. As
every business is different and as different laws might apply where
you live it is highly recommended that you do further research on
any related issue and contact a lawyer as needed to work out a good
set of policies for your specific situation.
Welcome
Letter
In case you are looking for a nice and clean welcome
letter for your clients - here is what we are using. Please feel
free to use it for your own business at any time.
Just adjust the letter with your business name, domain name
and the appropriate customer information (name and domain name)
and you're basically good to go.
Welcome Letter
Download
- click here
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