Review Dot5Hosting Web Hosting Service
With over 5 years of experience in the web hosting industry, Dot5Hosting has made a name for themselves as the premiere provider of high budget service and customer care levels at low budget pricing.
Specializing in providing services for personal sites and small to medium size businesses, Dot5Hosting has enjoyed a steady network and fiscal growth from the start, giving them a solid outlook for the future.
Customers with Dot5Hosting enjoy many high value features, such as free domain registration and renewals, the ability to host up to 6 domains on a single account and even support for International domain names.
Dot5Hosting offers secure POP3 and IMAP email support to their customers, along with secure browser based email account access for check-from-anywhere capabilities.
In addition to providing access and support for the powerful MySQL database server, Perl, and the PHP scripting languages–Dot5Hosting gives users access to the popular Python scripting language. This allows for the development and deployment of robust, high speed enterprise applications for their sites.
Customers also enjoy access to additional rich features like professionally designed Web Templates that can be used to build and publish instant pages or whole sites, a web page and document editor and even a Logo and Slogan editor too.
Dot5Hosting also supports advanced and popular multimedia such as streaming video and audio capabilities, support for Real Audio & Video, as well as Flash and Midi file support. Users can also add their own MIME types if necessary.
For eCommerce solutions, Dot5Hosting supports encryption and SSL secure server applications, provides customers with the ability to password protect directories on their site from general access and offers a number of scalable shopping cart programs for use; including the popular OS Commerce and PayPal shopping carts.
When it comes to customer service and support, Dot5Hosting seems to take the approach that this is where the true value is in their business resides.
They offer an online Knowledge Base library of information for customers and non customers alike that answers most of the frequently asked questions about the Dot5Hosting service and web hosting in general, as well as an online Help Desk, live online chat, email and toll-free phone contacts for 24/7 sales and technical support.
Dot5Hosting has taken every step to make it impossible for a customer to leave their site with any questions remaining, and regardless of whether you get your answers from their Knowledge Base or by speaking directly with a representative they are always provided to you in a professional and friendly manner.
Despite what appears to be an obvious focus on providing the ultimate in customer service, Dot5Hosting has also managed to build an impressive infrastructure for their network.
They utilize high performance Xeon servers with a customized version of Apache web server for optimal speed and stability, and have redundant power and generator back-ups with an OC-48 backbone connection. In addition, at the customer level they provide mirrored storage data backups coupled with around the clock monitoring.
It is easy to conclude from their attention to the technical details, that Dot5Hosting realized that the first step towards building a reputation for providing high customer satisfaction was to provide a high quality service. That commitment has led to more than 25,000 customers trusting their web sites, and even their businesses in the hands of Dot5Hosting. When you factor in the extremely affordable cost of the service (below $5 per month at the time of this writing), that’s 25,000 customers who made a very wise decision in choosing Dot5Hosting. www.dot5hosting.com