Dedicated Servers – Softlayer.com
A fairly new player on the market is Softlayer.com. Apparently mainly staffed by former ThePlanet.com personnel, Softlayer is currently one the most recommended providers when it comes to reasonably priced dedicated servers with high quality data center support. We evaluated Softlayer.com this week – piggy bagging on a friend getting a dedicated server from Softlayer.
Sales inquiries via email and phone were handled fast and satisfying. We received all necessary information we asked for. An email asking about any existing specials was replied within 30 minutes (week day). The Softlayer website is clearly structured and the main products are highly visible. Important pieces of information like hardware, network, and more are easy accessible from the homepage without having to search for the links. With one click a customer can get detailed network information + has access to 2 test files to test network download speeds. Softlayer concentrates a lot on customer service by providing large toolsets for clients to manage their servers and services.
Softlayer Information
• Intel & AMD Dual Core Servers
• Private Network – Cross Connects
• IDS / IPS / DDOS Protection
• Windows / Redhat / CentOS / BSD
• cPanel & Plesk Control Panels
• Remote Reboot and Console
• PPTP & SSL VPN Gateways
• Internap / Savvis / Verio / Abovenet
• Private Network – Cross Connects
• IDS / IPS / DDOS Protection
• Windows / Redhat / CentOS / BSD
• cPanel & Plesk Control Panels
• Remote Reboot and Console
• PPTP & SSL VPN Gateways
• Internap / Savvis / Verio / Abovenet
Softlayer offers support via helpdesk software, phone, Flash Tutorials, a knowledge base, a large FAQ section, as well as their staff is available for hire for a reasonable $75.00 per hour if extra server help is needed.
Prices are very competitive. We have our main hardware with ThePlanet and when trying to configure comparable servers, Softlayer beat ThePlanet easily. Both companies let you configure servers on their website and that makes it pretty easy to see what services and features are available at what price. We were actually very surprised to see that ThePlanet is becoming so expensive.
Looking at forums like Webhostingtalk.com – Softlayer has built a very good reputation within the short time they are in business. They seem to be one of the major players in the market when it comes to dedicated servers. As mentioned above – we are able to see how Softlayer is doing as a friend has got a server with them.
Softlayer.com
Toll Free: 1-866-398-7638
Local: 1-214-442-0602
Toll Free: 1-866-398-7638
Local: 1-214-442-0602
Please note: This review is NOT sponsored by Softlayer Technologies nor are necessary endorsing their products or services. This brief review is based on our own experience, reports from friends, as well as by monitoring forums.
Update (January 1, 2008): We have worked more with a competitor of Softlayer and have experienced great service and awesome uptime with LiquidWeb. If you are in the market for a new dedicated server, make sure to check out the current server specials at Liquidweb.
Related posts:
- Comparison: ThePlanet.com and Softlayer.com – Dedicated Server and Add-on Prices
- Softlayer.com Special Deals
- Dedicated Servers
- Review: Liquidweb.com (Dedicated Servers)
- The Planet and Softlayer Merger is completing
- Nehalem Dedicated Servers available cheap at ThePlanet.com
- Review of Data393.com – Data center and dedicated servers
